Here are the revised Terms & Conditions for Lotus Vicuna:
TERMS & CONDITIONS Lotus Vicuna Last Updated: March 20, 2026
INTRODUCTION
Welcome to Lotus Vicuna. Please read these Terms and Conditions carefully before using our Service. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms.
These Terms constitute the entire agreement between You and Lotus Vicuna regarding your use of our Service and supersede all prior agreements or understandings on the same subject.
INTERPRETATION AND DEFINITIONS
Interpretation
Words whose initial letters are capitalised have meanings defined under the following conditions. These definitions apply whether the terms appear in singular or plural form.
Definitions
For the purposes of these Terms and Conditions:
Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
Company (referred to as “the Company,” “We,” “Us,” or “Our”) refers to Lotus Vicuna, Jaipur, Rajasthan, India.
Country refers to India.
Device means any device capable of accessing the Service, including a computer, mobile phone, or digital tablet.
Service refers to the Website.
Terms and Conditions (also referred to as “Terms”) means these Terms and Conditions, including any documents expressly incorporated by reference, which govern Your access to and use of the Service.
Third-Party Social Media Service means any services or content — including data, information, products, or services — provided by a third party that is displayed, included, made available, or linked to through the Service.
Website refers to Lotus Vicuna, accessible at lotusvicuna.com.
You means the individual accessing or using the Service, or the company or legal entity on whose behalf such individual is acting.
ACKNOWLEDGMENT
These Terms govern the use of our Service and set out the rights and obligations of all users. Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms, which apply to all visitors, users, and others who access or use the Service.
By accessing or using our Service, You agree to be bound by these Terms. If You do not agree with any part of these Terms, You may not access or use the Service.
You confirm that You are at least 18 years of age. Lotus Vicuna does not knowingly permit individuals under the age of 18 to use the Service.
Your use of the Service is also subject to our Privacy Policy, which describes how we collect, use, and disclose your personal information. We encourage You to read our Privacy Policy carefully before using our Service.
LINKS TO THIRD-PARTY WEBSITES
Our Service may contain links to third-party websites or services that are not owned or controlled by Lotus Vicuna. We have no control over, and accept no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
We strongly recommend that You review the terms and conditions and privacy policies of any third-party websites You visit. You acknowledge that Lotus Vicuna shall not be held responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by your use of or reliance on any content, goods, or services available through such third-party platforms.
THIRD-PARTY SOCIAL MEDIA SERVICES
Our Service may display, include, or link to content or services provided by Third-Party Social Media Services. Lotus Vicuna does not own, control, or endorse any such services and assumes no responsibility for them.
You acknowledge that Lotus Vicuna shall not be liable for any damage or loss arising from your access to or use of any Third-Party Social Media Service, including any content, goods, or services made available through them. Your use of any such platform is governed by that platform’s own terms and privacy policies.
TERMINATION
We reserve the right to terminate or suspend Your access to the Service immediately, without prior notice or liability, for any reason, including if You are found to be in breach of these Terms.
Upon termination, Your right to access and use the Service will cease immediately.
LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, the total liability of the Company and its suppliers under any provision of these Terms shall be limited to the amount actually paid by You through the Service. If You have not made any purchase through the Service, our liability shall not exceed INR 8,500 (approximately USD 100).
To the fullest extent permitted by law, Lotus Vicuna and its suppliers shall not be liable for any special, incidental, indirect, or consequential damages of any kind, including but not limited to loss of profits, loss of data, business interruption, personal injury, or loss of privacy — whether arising out of your use of or inability to use the Service, third-party software or hardware used in connection with the Service, or otherwise — even if the possibility of such damages was known or foreseeable.
Nothing in these Terms limits or excludes any liability that cannot be excluded under applicable Indian law, including the Consumer Protection Act, 2019.
“AS IS” AND “AS AVAILABLE” DISCLAIMER
The Service is provided to You on an “AS IS” and “AS AVAILABLE” basis, without warranty of any kind. To the fullest extent permitted by applicable law, Lotus Vicuna expressly disclaims all warranties — whether express, implied, statutory, or otherwise — including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
Lotus Vicuna makes no warranty that the Service will meet your requirements, operate without interruption, be error-free, or be free of viruses or other harmful components. No information or advice obtained from us or through the Service shall create any warranty not expressly stated in these Terms.
Certain consumer rights under Indian law cannot be excluded or limited by contract. These Terms do not affect any such rights You may have.
GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts in Jaipur, Rajasthan.
DISPUTES RESOLUTION
If You have any concern or dispute relating to the Service or these Terms, we encourage You to first contact us directly so that we may attempt to resolve the matter amicably and informally. We are committed to addressing your concerns with care and in a timely manner.
SEVERABILITY AND WAIVER
Severability
If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
Waiver
The failure of either party to enforce any right or provision under these Terms shall not constitute a waiver of that right or provision. A waiver of any breach shall not be deemed a waiver of any subsequent breach of the same or any other provision.
CHANGES TO THESE TERMS
We reserve the right to modify or replace these Terms at any time at our sole discretion. Where a revision is material, we will make reasonable efforts to provide at least 30 days’ notice before the new terms take effect.
By continuing to access or use the Service after revised Terms become effective, You agree to be bound by those revised Terms. If You do not agree to the updated Terms, please discontinue use of the Service.
CONTACT US
If you have any questions or concerns regarding these Terms and Conditions, please reach out to us:
Lotus Vicuna Jaipur, Rajasthan, India Website: lotusvicuna.com/contact-us
Lotus Vicuna is built on a foundation of trust — with our craft, our customers, and our commitments. These Terms exist not merely as a legal formality, but as a reflection of that promise.